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- Công bố khoa học và công nghệ Việt Nam
50202 - Kinh doanh và quản lý
Dịch vụ ngân hàng điện tử và hiệu quả hoạt động của ngân hàng thương mại Việt Nam
E-banking services and operational efficiency of Vietnamese commercial banks
Tạp chí Nghiên cứu Kinh tế và Kinh doanh Châu Á (Trường Đại học Kinh tế Thành phố Hồ Chí Minh)
2022
6
6-22
2615-9104
This paper examines the influence of e-banking growth on the performance of Vietnamese commercial banks. The number of ATMs, POS/EFTPOS/EDC machines, the number of payment cards, the balance of payment card accounts, and the value of card payments are employed to measure the e-banking services. Using fixed-effects ARDL (autoregressive distributed lag) estimator for a balanced panel data set of 10 se-lected domestic joint-stock commercial banks in Vietnam in the period of Q1/2013-Q1/2021, the author find that e-banking services have significantly negative effects on commercial banks' performance. These findings are surprising and seems contrary to common expectations.
TTKHCNQG, CVv 486
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